Welcome to our FAQ page.

FAQ Page, Listed below are the questions that our customer services staff have been asked on a frequent basis.

In the event you are unable to find the answer to your questions, please don’t hesitate to contact us.

Can you book on line ?

Sorry but not at this time, you will need to call the office to arrange lessons. 

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Do you need to have passed your theory test to have lessons?

No but you will need to pass the theory to book a driving test.

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How much are the current driving tests?

Currently the Theory test is £23.00 and the Practical Driving test is £62.00. If you require information on any other tests, this can be found on the Driving Standards Agency website.

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Do you take card payments?

Yes, we can take all major credit and debit cards. We also have pay buttons on the SHOP page of our Website

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 Do you have Automatic cars for learning in? 

Yes, we have both manual and Automatic cars available.

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Do you have Female instructors ?

Yes we have both male and female instructors

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Will i drive on my 1st Lesson 

Yes 

But if you are a complete novice your Instructor will pick you up from home and take you to a safe location, then your instructor will drop you home again , depending on your home location and the speed you learn this may happen for a few lessons. This is the reason we have the special starter offers.  

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Do you have a privacy policy

Yes we do it can be found at    https://williamsdrivingschool.net/privacy-policy/

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Why do you have a 48 hour cancellation policy ?

Being a driving instructor is not a highly paid job unlike you maybe lead to believe. But it is my driving instructors’s occupation and like must people they go work to earn money to pay bills and support their families.
So if someone cancels a lesson at short notice or doesn’t turn up for the lesson this will affect their income. Which in turn will affect their ability to pay their own bills. So this is why we have a 48 hour cancellation policy.
If you really do need to cancel your instructor will try his or her upmost to fill the space so you don’t get charged but this is not always possible.

Dave Williams
Owner Williams Driving School

 

Terms and Conditions of Booking:

 

Booking:

Lessons are booked at the current rate for the full duration of any offers or promotions.

All lessons are booked on an advanced pre-paid basis. Payments can be made in cash directly with your instructor, via a BACS bank transfer directly with your instructor or by debit/credit card via our secure website payment page.

Please follow the link below to use the secure payment page:

https://williamsdrivingschool.net/shop-now/

 

Vouchers:

All lessons are a minimum of 90 minutes, Vouchers valid for 6 months from Purchase date and cannot be exchanged for cash

Should a refund be required for any reason part way through a voucher lessons already taken will be charged at the full £28.00 hourly rate and not the promotional offer rate.

Cancellations:

A minimum of 48 hours’ notice before the start of any booked lesson must be given. Lessons cancelled within this period for any reason will be fully chargeable at your current lesson rate. 

Failure to arrive for any lesson within 15 minutes of the start time will result in the lesson being abandoned and will be fully chargeable at your current lesson rate. 

Should an instructor arrive late for a lesson the full lesson time booked will be delivered.

Should a pupil arrive late for a lesson (within 15mins of start time-please see above T&C’s) the remaining time of the booked lesson will be delivered. 

If an instructor cancels for any reason there will be no charge for the cancelled lesson and an alternative date and time will be offered.

 

Special starter offers. £195 for 10 Hours for complete novices.   

The reason we have this special £195 starter offers for complete novices is because your Instructor will pick you up from home and take you to a safe location, then your instructor will drop you home again. Only when your instructor is happy you are safe you will be able to drive home. This can be depend on your home location and the speed you learn.

Special starter offers. £195 for 7.5 Hours for pupils with driving experience 

This is more suited to drivers with some car or road experience. because your Instructor will pick you up from home on the 1st lesson and take you to a safe location. At the end you should be able to drive home.

Offers and Promotions:

Introductory offers and promotional packages are booked at the current rate for the full duration of the offer and are not transferable to any other offers or promotions.

Should a refund be required for any reason part way through a promotional package or offer, lessons taken will be charged at the full hourly rate and not the promotional offer rate.

 

Money Back Guarantee:

Should you not be completely satisfied with your first driving lesson with Williams Driving School we will refund in full the cost of your lesson .

 

The owner must be contacted within 24 hours of the lesson and this guarantee is only applicable to the first lesson booked and delivered. Any refunds will be subject to clearance of the original payment funds and refunded via the same payment method.

 

 

All of our driving instructors are fully DBS checked and work to a code of conduct. www.gov.uk/government/publications/driving-instructor-code-of-practice

Click here for our Privacy Policy

https://williamsdrivingschool.net/privacy-policy/

Customer Services

             Customer Services    

01803 370087

Special Education Needs and Learning to Drive

Autistic Adult Lessons/ Asperger syndrome

We have a team of specialist Driving Instructors who can not only recognise the signs but they are able to adapt teaching methods to suit individual needs. For example, communication can be the most difficult aspect for those with the Asperger’s [syndrome].  Some forms of communication can often be missed as information can just go in one ear and out the other.  The Driving Instructors at Williams Driving School use varied techniques of communication to aid understanding of driving. Building a rapport with each individual pupil is important.

Dyspraxia

(The driving school owner’s son has Dyspraxia)

As with dyslexia, adjustments can be made to your lesson plan structure to help you overcome these challenges. For example, we can avoid using the directional terms such as left and right and instead demonstrate with hand signals. We can also take extra time to ensure that you are comfortable with each step prior to moving to the next stage.

 

Anxiety disorder

Williams Driving school have instructors that specialise in driver training with highly anxious or nervous drivers. Perhaps you passed your driving test some time ago but didn’t have the confidence to set off alone, or need additional support to help you overcome your personal demons and use those strategies to become a safe, independent driver and pass your driving test

 

We are here to help!

The first thing any student needs to do is to find the right driving school. At Williams Driving School, we have dedicated Driving Instructors, who are extremely patient and friendly who have experience in teaching students with different challenges, including those above. We take time to make sure the instructor is right for each pupil’s special needs.

To find out more about how we can help, please contact us.